Research shows the over 63% of homeowners in Charnwood are overpaying on their home bills
Local expert Diane from CBC Home Utilities offers a quick, free Home Bill Health Check for homeowners in Loughborough, Shepshed, Quorn, Barrow upon Soar, Sileby, Mountsorrel, and the surrounding Borough of Charnwood.
It’s fast, friendly, and completely no-obligation.
Do you confidently know how healthy your home bills are?
What is CBC Home Utilities?
CBC stands for Charnwood Borough Community — a local initiative created to help residents make confident, informed choices about their home essential services bills, such as gas and electric energy, broadband, mobile sims and phones, home insurance.
I provide an independent community service, not part of Charnwood Borough Council, but proud to share its local identity and values.
I work locally in the Charnwood Borough Community to bring local residents clarity and control over their bills, and usually some very significant reductions.
Why pay more than your need to? Let me show you how to be savvy, smart, and get the same energy for less — just like hundreds of local families already have.”
The problem - Why most people overpay without realising it
Research shows that around 63% of Charnwood homeowners have never reviewed their home bills in over three years.
I’ve seen it hundreds of times — big companies love it when you do nothing, they even spend millions on advertising telling you that
"you're in safe hands".
It’s actually part of their secret game plan: a specific marketing technique to confuse, overwhelm & reassure buyers, whilst they benefit form your trust.
It’s easy to assume loyalty is rewarded — but in reality, most households are quietly paying more than necessary for the same gas, electricity, broadband, and mobile services.
Across the borough, that can mean an average £1,003 in hidden overpayments every year — simply from putting off a bill review, or not believing it will make any difference.
The truth is, ignorance can feel like bliss — but bliss can also turn out to be a very expensive luxury.
It's super simple to do, just book yourself an appointment, or call me. You don't need all your existing boring bill details, I can usually help just with a chat.
The Secret 3C Tax
They also profit by keeping customer service remote, impersonal, and frustrating.
You’ve probably been there — waiting endlessly in a call-queue, listening to a voice telling you how “important” you are, only to be connected to someone halfway around the world who doesn't have a clue about you or even care.
Confuse, Complicate, and they Cash In.
I also call it the do-nothing tax — or what I sometimes call the misplaced loyalty tax. What ever you call it, it hits you in the pocket
I help you to avoid paying that tax
Awareness saves you money - Your action keeps it
With me, it’s the complete opposite.
You have my local number, a friendly local face, and personal help right here in the community — no scripts, no call centres, no tricks, just honest support from a local expert, someone who genuinely cares.
The solution - A simple, free way to take control
Find out where you stand and it's so easy to do, I do all the work!
Your Home Bill Health Check takes just a few minutes.
No sales pitch, no pressure — just a friendly review to see whether you’re one of the 60% losing money through misplaced loyalty.
Most local residents are surprised by what they discover — and relieved to know exactly where they stand.
It’s fast, friendly, and completely no-obligation.
“I’ve lived and worked around Loughborough and Charnwood Borough Community all my life. I love helping people get control of something that usually feels confusing, overwhelming and difficult - so it gets put off until another day, that never arrives.
Meet Diane – Your local home utilities expert
Every home I visit tells the same story — hard-working families who just haven’t been shown a simpler way.
That’s why I started CBC Home Utilities: to make sure local people have someone local and trustworthy to turn to.”
Simple, no fuss advice so you know exactly how much less you could be paying.
Local coverage area - Proudly serving Loughborough
Real people. Real homes. Real savings of Time, Money and Stress
If you, or your friends and family, live elsewhere from Charnwood or Leicestershire, I can still help by phone or Google Meet — offering the same friendly service and savings review wherever you live.
Book an appointment for your convenience or call now for a friendly chat
Live outside Loughborough & Charnwood Borough?
Standing tall in Market Place, the famous Sock Man statue honours Loughborough’s centuries-old hosiery and knitting trade — once a world leader in textile production.
It’s a symbol of honest local work, community roots, and a town that built its success through everyday people striving for something better.
Loughborough’s Market Place has been a centre of community life for over 800 years, trading under a Royal Charter granted in 1221.
The historic Town Hall, built in the mid-19th century, still hosts performances, fairs, and community events throughout the year.
It’s the true meeting point of the town — where everyday life, heritage, and local spirit come together.
Diane regularly helps Loughborough homeowners near the Market Place and Sock Man find a trusted local energy supplier Loughborough residents can rely on — with clear, fair home bills and friendly service from a real local expert who understands the community.
You’ll often see me around town, at the market or café meetings, chatting with residents about how to save money and make their homes more efficient.
The Sock Man – celebrating Loughborough’s proud industrial heritage
For over 800 years, Loughborough’s Market Place has been at the heart of local life.
Granted a Royal Charter in 1221, the weekly market still runs today, filled with friendly traders, local produce, and the sense of tradition that defines the town.
It’s where generations of Loughborough residents have met, shopped, and shared stories — a living reminder that local value and human connection always matter.
Standing proudly in Queen’s Park, The Hope Bell is one of Loughborough’s newest landmarks — created to celebrate hope, unity, and the town’s world-famous bell-making heritage.
Cast by John Taylor & Co, the last major bell foundry in Britain, the installation honours the lives lost during the COVID-19 pandemic and looks forward to a brighter future for the town.
It’s a powerful reminder of how Loughborough continues to blend craftsmanship, compassion, and community spirit.
Each November, the streets of Loughborough transform for the famous Loughborough Fair — one of the oldest and largest street fairs in the country.
First granted the right to trade by Royal Charter in 1228, it continues to attract visitors from across Leicestershire and beyond.
It’s a celebration of community, continuity, and the town’s proud ability to blend old and new.
The Great Central Railway is one of the UK’s premier preserved steam railways, running heritage locomotives between Loughborough, Quorn, Rothley, and Leicester North.
Visitors can step back in time to experience the golden age of steam, or enjoy afternoon teas and themed journeys through the Leicestershire countryside.
It’s not just a tourist attraction — it’s part of Loughborough’s identity, keeping engineering and nostalgia alive.
Loughborough Market Place & Town Hall – heart of local life since 1221
Loughborough Market Place – centuries of community and trade
The Hope Bell – a new symbol of community and remembrance
Loughborough Fair – a living tradition since 1228
Great Central Railway – where history steams into life at Loughborough
Community credibility & connection
Trusted local presence
CBC Home Utilities provides an independent, community-facing support to local homeowners.
It acts as a public reference for local conversations — giving residents confidence that the service is legitimate, local, and fully aligned with compliance standards.
It’s fast, friendly, and completely no-obligation.
Many of my retired homeowners tell me they’d rather speak to a local and real person like me than a faceless person in a distant call centre.
They love a home visit, to help them review their bills in person, making everything simple and stress-free. They can even have paper bills for free.
Retired Homeowners
Testimonials
“Diane made everything simple — I only wish I’d done it sooner.”
“Finally, someone who explains things clearly!”
“Friendly, fast, and no pressure at all.”
"Highly recommended - I save a fortune - If only I'd know sooner"
Diane shares local comments
Get your Free Home Bill Health Check
Complete the short form and Diane will be in touch to arrange your free, no-obligation Home Bill Health Check.
Real people. Real homes. Real savings of Time, Money and Stress
Ready to see what’s possible for your home?
Phone 01509 435 122
